Agent Assist Courses
Google Cloud via Coursera Contact Center AI: Conversational Design Fundamentals
Pluralsight CCAI Conversational Design Fundamentals
Pluralsight Contact Center AI: Conversational Design Fundamentals
Google via Google Cloud Skills Boost CCAI Architecture
Google via Google Cloud Skills Boost Agent Summarization (Custom)
Google via Google Cloud Skills Boost Agent Summarization (Custom)
Google via Google Cloud Skills Boost Introduction to Agent Assist and its GenAI Capabilities
Google via Google Cloud Skills Boost Agent Assist Voice and Integrations
Google via Google Cloud Skills Boost Transform Contact Center Customer Experience with Generative AI
Google Cloud Tech via YouTube