Agent Summarization (Custom)

Offered By: Google via Google Cloud Skills Boost

Tags

Machine Learning Courses Data Preparation Courses Model Evaluation Courses Model Deployment Courses Data Labeling Courses Agent Assist Courses

Course Description

Overview

Save Big on Coursera Plus. 7,000+ courses at $160 off. Limited Time Only!

In this course you will learn how Contact Center AI Agent Assist can help distill complex customer interactions into concise and clear summaries.

Syllabus

Conversation Summarization in a Nutshell

Conversation summarization in a nutshell

Data Preparation

Data preparation
Data Preparation Quiz

Data Labelling

Data labelling
Data Labeling Quiz

Building a Custom Model

Building a custom model
Building a Custom Model Quiz

Model Deployment

Model Deployment
Model Deployment Quiz

Model Evaluation

Model evaluation
Model Evaluation Quiz

Model Improvement

Model improvement
Model Improvement Quiz

Custom LLM Summarization

Custom LLM Summarization
Custom LLM Summarization Quiz

Additional Resources

Additional Resources

Your Next Steps

Course Badge

Tags

united states

Related Courses

Amazon SageMaker: Build an Object Detection Model Using Images Labeled with Ground Truth (German)
Amazon Web Services via AWS Skill Builder Amazon SageMaker: creación de un modelo de detección de objetos utilizando imágenes etiquetadas con Ground Truth (Español de España) | Amazon SageMaker: Build an Object Detection Model Using Images Labeled with Ground Truth (Spanish from Spain)
Amazon Web Services via AWS Skill Builder Uptraining with Document AI Workbench
Google Cloud via Coursera Employing Best Practices for Improving the Usability of LookML Projects
Google via Google Cloud Skills Boost Agent Summarization (Custom)
Google via Google Cloud Skills Boost