Customer Service Courses
Santa Monica College via California Community Colleges System Customer Service Level 1
Santa Monica College via California Community Colleges System Customer Service Level 2
Santa Monica College via California Community Colleges System GenerativeAI for Customer Success
Coursera Instructor Network via Coursera Introduction to Agent Assist and its GenAI Capabilities
Google via Google Cloud Skills Boost Has Tipping Culture Gone Too Far? - Examining the Rise of Tipflation
TEDx via YouTube Transform Contact Center Customer Experience with Generative AI
Google Cloud Tech via YouTube How to Enable Personalized Dialogues with Customers and Employees Using Generative AI
Google Cloud Tech via YouTube Liberty Mutual Insurance Sales Agent
Liberty Mutual Insurance via Coursera Grow Your Business with Salesforce Foundations
Salesforce via Trailhead