Outstanding Customer Service - The Ultimate Guide!
Offered By: Udemy
Course Description
Overview
What you'll learn:
- STOP Losing Money Due to Poor or Average Customer Service! $$$
- Make MORE Money from Each Customer! $$$
- SAVE a Fortune in Advertising Dollars! $$$
- Get MORE Referrals! $$$
- Solve Problems FAST!
- Retain Existing Customers!
- Learn How to Create an Outstanding Customer Service Experience
- Learn the 5 Tenets of TQM
- Avoid the 10 Deadly Sins of Customer Service!
- How to Handle Difficult Customers like a PRO!
- ... and MUCH More!!!
Customer Service Will MAKEOr BREAKYour Business! You Have NOIdea How Much MONEY You Are LOSING DueTo Bad Customer Service... And HOW Much MONEY You Can GAINBy Providing Excellent Customer Service!
DID YOU KNOW?
“55% became a customer of a company because of their reputation for GREAT customer service”
“40% began purchasing from a competitor because of their reputation for GREAT customer service”
WHICH side Of This Formula do you want to be on???
Customer Service is one of the Top 3 Factors Determining Your Companies FUTURE & EARNINGS!
Are YOUR Staff Trained in “Customer Service”???
This Course is Perfect For Business Owners, Managers and Employees ... Get Your Team Trained and Cash in!
A Sample Of What You Will Learn:
STOP Losing Money Due to Poor or Average Customer Service! $$$
Make MORE Money from Each Customer! $$$
SAVE a Fortune in Advertising Dollars! $$$
Get MORE Referrals! $$$
Retain Existing Customers! $$$
Solve Problems FAST!
Learn How to Create an Outstanding Customer Service Experience
How to Handle Difficult Customers like a PRO!
Learn the 5 Tenets of TQM
Avoid the 10 Deadly Sins of Customer Service!
... and MUCH More!!!
Sign up Now!
Taught by
Prof. Paul Cline, Ed.D and Sandor Kiss
Related Courses
AI for MarketingEmory University via Coursera Build Your Customer Service Management Toolkit
Salesforce via Trailhead Cómo utilizar Amazon SageMaker Canvas para crear el primer modelo de ML (Español LATAM) | Use Amazon SageMaker Canvas to make your first ML Model (LATAM Spanish)
Amazon Web Services via AWS Skill Builder Driving Customer Equity with AI
Emory University via Coursera Fundamentals of Customer Acquisition Management
Coursera Instructor Network via Coursera