Keep Customers Happy with Service Cloud for Salesforce Classic
Offered By: Salesforce via Trailhead
Course Description
Overview
Discover how Service Cloud helps you deliver personalized service to your ... customers.
- Use Experience Cloud to connect with your customers and partners.
- Learn how search works in Salesforce Knowledge and customize your org for better results.
Syllabus
- Experience Cloud Basics
- Get Started with Experience Cloud
- Engage with Your Customers
- Engage with Your Partners
- Knowledge Search Basics
- Search in Salesforce Knowledge
- Choose the Best Search Options
- Set Up Search Customizations
- Make Better Decisions with Analytics
Tags
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