Go Digital Fast with the Salesforce Customer 360

Discover how Salesforce can help you go digital fast, with bots, automation, CRM, and more.

• Put customers at the center of everything with Salesforce Customer 360.
• Explore trends causing companies to transform their products and customer relationships.
• Grow your business, boost productivity, and make smart decisions with Sales Cloud.
• Supercharge your agents with omni-channel tools and an intelligent service platform.
• Explore our powerful suite of products and start building your digital marketing strategy.
• Get introduced to the platform, navigate use cases, and build custom functionality.
• Learn how to make customer service smarter and easier with chatbots.
• Explore Flow Builder and learn when to use flows to automate your business processes.

• Salesforce Customer 360: Quick Look
• Get a Complete View of Your Customers
• Digital Transformation
• Learn About Digital Transformation
• Learn About the Challenges and Opportunities of Digital Transformation
• Sales Cloud Basics
• Get to Know Sales Cloud
• Grow Your Business with Sales Cloud
• Measure Sales Metrics that Matter
• Learn About the Salesforce Platform Advantage
• Service Cloud Basics
• Get to Know the Service Cloud Platform
• Resolve Cases Faster
• Deliver Omnichannel Service
• Learn About the Salesforce Platform Advantage
• Marketing Cloud Basics
• Get Started with Marketing Cloud
• Learn About Marketing Cloud and the Customer Success Platform
• Get the Most Out of Marketing Cloud
• Salesforce Platform Basics
• Get Started with the Salesforce Platform
• Discover Use Cases for the Platform
• Understand the Salesforce Architecture
• Navigate Setup
• Power Up with AppExchange
• Einstein Bots Basics
• Learn About Einstein Bots
• Plan Your Bot Content
• Learn the Prerequisites and Enable Einstein Bots
• Flow Basics
• Get Started With Flows
• Meet Flow Builder