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Hospitality Supervision

Offered By: Mt. San Antonio College via California Community Colleges System

Tags

Human Resource Management Courses Communication Skills Courses Hospitality Management Courses Performance Evaluation Courses Team Building Courses Recruitment Courses Conflict Management Courses Hospitality Industry Courses Employee Training Courses

Course Description

Overview

Human resource management procedures and skills needed to hire, train, and manage employees in the hospitality industry. Role, responsibilities, and legal issues related to supervision. Application of management techniques including: effective communication, recruitment, selection, training, coaching, team building, performance evaluation, discipline, and conflict management.

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