Hospitality Supervision
Offered By: Mt. San Antonio College via California Community Colleges System
Course Description
Overview
Human resource management procedures and skills needed to hire, train, and manage employees in the hospitality industry. Role, responsibilities, and legal issues related to supervision. Application of management techniques including: effective communication, recruitment, selection, training, coaching, team building, performance evaluation, discipline, and conflict management.
Related Courses
International Leadership and Organizational BehaviorUniversità Bocconi via Coursera Gestire il conflitto
Politecnico di Milano via Polimi OPEN KNOWLEDGE Managing Conflicts
Polimi OPEN KNOWLEDGE Types of Conflict
University of California, Irvine via Coursera Conflict Management Project
University of California, Irvine via Coursera