Manage Programs with Nonprofit Cloud

Improve your service delivery with Salesforce for Nonprofits.

• Track and optimize your services with the Program Management Module.
• Streamline day-to-day tasks and improve client service with Nonprofit Cloud.
• Explore how to use Service Console to assist your nonprofit clients.

• Program Management with Nonprofit Cloud
• Manage Nonprofit Programs with Salesforce
• Set Up Nonprofit Services in Program Management Module (PMM)
• Streamline Program Work with PMM
• Create and Manage Service Deliveries
• Track Service Delivery with PMM Reporting
• Human Services with Nonprofit Cloud Case Management
• Explore Nonprofit Cloud Case Management
• Manage Client Intake and Referrals
• Create and Update Client Case Plans
• Track Work Using Nonprofit Cloud Case Management
• Record Client Assessments
• Nonprofit Client Services with Service Cloud
• Use Service Cloud for Nonprofit Hotlines and Helpline
• Explore Service Console
• Create and Manage Cases
• Make and Track Calls with Sales Dialer