Facilitation Skills for Managers and Leaders

Find out how to balance authority and autonomy. Learn facilitation skills that will help you bring out the best in your team.

Introduction

• Welcome

1. The Facilitative Leader

• Why facilitate?
• The role of facilitation for a leader
• When to manage vs. facilitate

2. Core Skills for Facilitative Leaders

• The five elements of emotional intelligence
• Connect the dots
• Active listening
• Ask powerful questions
• Engage conflict productively
• Flexibility

3. Challenges of Facilitating as a Leader or Manager

• Balancing authority and letting go
• Time constraints and bias to action

Conclusion

• Next steps