Developing Your Emotional Intelligence
Offered By: LinkedIn Learning
Course Description
Overview
Learn how to enhance your personal performance and build effective relationships at work by developing emotional intelligence.
Syllabus
Introduction
- Developing your emotional intelligence
- What is emotional intelligence (EQ)?
- Understanding your personal EQ
- Managing your mindset
- Finding your flow
- Disrupting thoughts and emotional intelligence
- Dealing with stressful situations
- Shift perspective to shape behavior
- Developing social awareness
- Looking past empathy: Connecting with perspective
- Listen to improve social awareness
- Authentic adaptability
- EQ and positive conflict management
- Communicate intention and impact
- EQ development plan
Taught by
Gemma Leigh Roberts
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