Communicating with Empathy

Offered By: LinkedIn Learning

Tags

Empathy Courses Communication Skills Courses Self-Assessment Courses Workplace Relationships Courses

Course Description

Overview

Learn how to converse empathetically so you can improve your one-on-one conversations with coworkers and your team interactions in the workplace.

Syllabus

Introduction

Empathy as a path to productive conversations
Sharon's path to empathy

1. Understanding Empathy

What is empathy?
Empathy at work
The importance of professional empathy

2. Communicating with Empathy at Work

Laying the foundation for positive communication
Assess your coworker's communication needs
Evaluate your personal communication style
Approaching difficult conversations as a listener
Approaching difficult conversations as a speaker
Empathy in groups

Conclusion

Build successful and collaborative relationships today

Taught by

Sharon Steed

Related Courses

Коммуникативные навыки
E-Learning Development Fund via Coursera Communication in the 21st Century Workplace
University of California, Irvine via Coursera Accountable Talk®: Conversation that Works
University of Pittsburgh via Coursera Contar Historias para el Cambio
Acumen Academy Good Pharmacy Practice: Medication Management
Taipei Medical University via FutureLearn