Improving Interpersonal Skills

This course teaches you about interpersonal skills so that you can become more aware and improve soft skills in the workplace.

Most business and technology professionals have heard of the concept interpersonal skills, but few actually understand what it is and more important, what it is not. Even fewer know how to be aware, evaluate their level of skills, or how to work to improve them. In this course, Improving Interpersonal Skills, you’ll learn to develop and improve workplace relationships. First, you’ll explore common interpersonal skills to evaluate yourself and others on the team. Next, you’ll discover how to become more self-aware of interpersonal skills during workplace interactions. Finally, you’ll learn how to make conscious efforts to improve interpersonal interactions with colleagues. When you’re finished with this course, you’ll have the skills and knowledge of interpersonal skills needed to build and maintain meaningful in-person and virtual workplace relationships.

• Course Overview 2mins
• Defining Interpersonal Skills 25mins
• Leveraging an Evaluation Framework 14mins
• Understanding an Awareness Model 12mins
• Improving Interpersonal Skills in the Workplace 14mins