How to improve customer satisfaction on Facebook
Offered By: Coursera Project Network via Coursera
Course Description
Overview
In this guided project, you will learn how to improve customer satisfaction, increase customer's purchase experience with respect to post purchase strategy, understand the three purchase stages, and increase customer survey response rates on Facebook.
By the end of this project, you will have learned how to ensure customer satisfaction on Facebook.
Syllabus
- Project Overview
- In this 1-hour long project-based course, you will learn how to improve customer satisfaction, increase customer's purchase experience with respect to post purchase strategy, understand the three purchase stages, and increase customer survey response rates on Facebook.
Taught by
Mo Rebaie
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