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ITIL (Information Technology Infrastructure Library) Training Course

Offered By: Cybrary

Tags

ITIL Courses Business Models Courses Key Performance Indicators Courses

Course Description

Overview

Gain foundational knowledge in IT service management through this comprehensive 1-2 hour training course. Learn from cyber security expert Daniel Reilly as he covers essential topics including the ITIL effect on business models, framework architecture, architecture phases, service strategy, and key performance indicators (KPIs) and monitoring. Designed for beginners, this course provides a solid introduction to ITIL principles and practices, equipping you with valuable skills for effective IT service management.

Syllabus

ITIL Foundations Training Course (Lesson 1 of 6) | Introduction | Cybrary.
ITIL Foundations Training Course (Lesson 2 of 6) | ITIL Effect on Business Models | Cybrary.
ITIL Foundations Training Course (Lesson 3 of 6) | Framework Architecture | Cybrary.
ITIL Foundations Training Course (Lesson 4 of 6) | Framework Architecture Phases | Cybrary.
ITIL Foundations Training Course (Lesson 5 of 6) | Service Strategy | Cybrary.
ITIL Foundations Training Course (Lesson 6 of 6) | KPI's and Monitoring | Cybrary.


Taught by

Cybrary

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