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Create an Empathy Map in Miro

Offered By: Coursera Project Network via Coursera

Tags

Miro Courses Design Thinking Courses Empathy Mapping Courses

Course Description

Overview

By the end of this project, you will be able to create an empathy map to gain a deeper insight into customers, opportunities to better meet their needs, and uncover any existing holes in user data. To do this, you will gain hands-on experience applying design thinking, empathy, and context from User Experience research to create an empathy map in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

Syllabus

  • Create an Empathy Map in Miro
    • By the end of this project, you will be able to create an empathy map to gain a deeper insight into customers, opportunities to better meet their needs, and uncover any existing holes in user data.

Taught by

Tricia Bagley

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