YoVDO

Get Started with Empathy Mapping the User Experience in Miro

Offered By: Coursera Project Network via Coursera

Tags

Miro Courses Design Thinking Courses User Experience Design Courses Empathy Mapping Courses Customer Journey Courses

Course Description

Overview

By the end of this project, you will be able to use applied empathy to visualize and understand the authentic user experience and customer needs that have yet to be met. To do this, you will gain hands-on experience applying design thinking, empathy, and context from the customer journey to create an empathy map in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

Syllabus

  • Get Started with Empathy Mapping the User Experience in Miro
    • By the end of this project, you will be able to use applied empathy to visualize and understand the authentic user experience and customer needs that have yet to be met.

Taught by

Tricia Bagley

Related Courses

Introduction to the Travel & Tourism Industry: Passport to the World
Global Travel and Tourism Partnership via FutureLearn
Agile Projects: Defining Epics and Mapping Value with Taiga
Coursera Project Network via Coursera
Introduction to Social Media Marketing
Facebook via Coursera
Identify UX Pain Points with Empathy Maps in Miro
Coursera Project Network via Coursera
Identifying, Attracting, and Growing Your Digital Audience
University of California, Irvine via Coursera