Continuously Improving Culture through Design Decisions

Explore how technical decisions influence and shape a healthy tech culture in this SREcon20 Americas conference talk. Dive into the experiences of Zachary Meath from Two Sigma Investments, LP as he discusses the DevOps platform "COIN" and its role in shaping DevOps culture. Learn about the importance of putting culture at the forefront of design decisions, and discover how COIN and culture influenced each other over time. Examine the challenges of quantifying and changing tech culture, and understand how products can influence cultural outcomes. Gain insights into DevOps values, setting examples, creating incentives, and facilitating innovation. Explore tools for building a community, implementing community initiatives, and maintaining a tight feedback loop. Discover how to measure the impact of cultural changes and leverage technology to work for, rather than against, a positive tech culture. Conclude with an analysis of COIN's success in continuously improving culture through thoughtful design decisions.

Intro
Who Am I?
Culture Disclaimer
Tech Culture Can Work Against Us
Change the Culture
Benefits of a Healthy Culture
Collaborate
Control
Compete
OCAI Types of Culture
Values of Technology
Hard to Quantify
Harder to Change
Your Product(s) Influence Cultural Outcomes
Actions Speak Louder Than Words
DevOps Values
TS DevOps
Be the change you want to see in the world
Set the Example
Create Incentives
Create Hard Rules
Facilitate Innovation
Tools For Innovation
Build a Community
Community Initiatives
Have a Tight Feedback Loop
Measure Impact
Measurements of Impact
Tech Culture Can Work For Us
COIN's Success