Mastering Customer Signals in the Experience Economy
Offered By: Oracle via YouTube
Course Description
Overview
Explore how to interpret customer signals and deliver experiences that ensure business longevity in the ever-changing Experience Economy. Delve into Oracle's strategies for helping businesses navigate constant change, including the importance of authenticity, the benefits of a unified platform, and the impact of Redwood design. Discover the concept of the Digital Trifecta and learn from real-world examples, such as Razer's success story. Gain insights into achieving CX unity and adapting to evolving customer expectations in this informative 25-minute session led by Rob Tarkoff.
Syllabus
Intro
Authenticity
Unified Platform
Redwood
Digital Trifecta
Razer
CX Unity
Taught by
Oracle
Tags
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