YoVDO

Mastering Customer Signals in the Experience Economy

Offered By: Oracle via YouTube

Tags

Customer Experience Courses Digital Transformation Courses Business Strategy Courses

Course Description

Overview

Explore how to interpret customer signals and deliver experiences that ensure business longevity in the ever-changing Experience Economy. Delve into Oracle's strategies for helping businesses navigate constant change, including the importance of authenticity, the benefits of a unified platform, and the impact of Redwood design. Discover the concept of the Digital Trifecta and learn from real-world examples, such as Razer's success story. Gain insights into achieving CX unity and adapting to evolving customer expectations in this informative 25-minute session led by Rob Tarkoff.

Syllabus

Intro
Authenticity
Unified Platform
Redwood
Digital Trifecta
Razer
CX Unity


Taught by

Oracle

Tags

Related Courses

Surviving Disruptive Technologies (On Demand)
University of Maryland, College Park via Coursera
Sustainable Product Development
Stanford University via NovoEd
DQ 101: Introduction to Decision Quality
Strategic Decisions Group via NovoEd
Globalization of Business Enterprise
IESE Business School via Coursera
The Mobile Consumer
Marist College via Independent