Building Ambassadors to Reduce Friction, Drive Change, and Get Sh*t Done

Discover strategies for building effective ambassadors to drive organizational change and improve productivity in this 51-minute conference talk from BSidesLV 2018. Explore methods for increasing visibility, creating positive experiences, and implementing remediation processes. Learn about project centralization, vulnerability severity assessment, and disclosure standard operating procedures. Gain insights on extending SLAs, gathering stakeholder feedback, and addressing skills gaps. Understand the importance of communication skills in ambassador roles and acquire practical tips for building a successful ambassador program to reduce friction and achieve organizational goals.

Introduction
Increasing Visibility
Colin and Jen
Project Central
Nick Davis Rapid7
Creating Positive Experiences
Extra Steps
Story Time
Remediation Team
Remediation SLA
Vulnerability Severity
Disclosure Standard Operating Procedure
Extending SLAs
Feedback from Stakeholders
Firt
Best Ambassador Builder
Skills Gap
English Major
Building Ambassadors