How to Communicate When Something Goes Wrong

Discover the power of effective communication in difficult situations through this insightful TEDx talk by Ann Latham, known as the Queen of Clarity. Learn about "the disconnect principle" and how it can transform challenging conversations into productive exchanges. Gain valuable insights from Latham's extensive experience as a consultant, author, and expert contributor to renowned publications. Explore practical strategies to enhance your communication skills, boost productivity, and increase confidence in both personal and professional settings. Apply these game-changing techniques to navigate conflicts, improve relationships, and achieve greater clarity in your interactions. Whether you're a business professional, leader, or simply looking to enhance your interpersonal skills, this thought-provoking presentation offers actionable advice to become a more effective communicator when facing difficult situations.

How to communicate when something goes wrong | Ann Latham | TEDxSIUC