Management Hacking - Personalities, Empathy, and Difficult Conversations

Explore advanced leadership concepts in this 48-minute conference talk from BSidesLV. Delve into four crucial areas for effective management: understanding employee personalities, relationships, and motivations; developing greater empathy; guiding staff through change; and navigating difficult conversations. Learn from Tom Eston, VP of Consulting & Cosmos at Bishop Fox, as he shares personal experiences and valuable insights to enhance your leadership skills. Building on the fundamentals covered in Management Hacking 101, this talk offers deeper insights into managing diverse personalities, fostering empathy, and addressing challenging situations. Gain practical strategies to improve team dynamics, handle change effectively, and approach sensitive discussions with confidence. Whether you're a seasoned leader or new to management, acquire essential tools to become a more effective and empathetic leader in the ever-evolving workplace.

HG - Management Hacking 102: Personalities, Empathy, and Difficult Conversations