YoVDO

Experimenting with Customer Support Operations

Offered By: Data Science Festival via YouTube

Tags

Customer Support Courses Data Science Courses A/B Testing Courses Product Development Courses Statistical Analysis Courses Customer Experience Courses Operational Efficiency Courses

Course Description

Overview

Save Big on Coursera Plus. 7,000+ courses at $160 off. Limited Time Only!
Explore the challenges and solutions of conducting product experiments in customer support operations in this insightful 13-minute talk from the Data Science Festival. Delve into the complexities of running experiments in customer service environments, examining common issues and innovative approaches to overcome them. Gain valuable insights on optimizing customer support processes through data-driven experimentation and learn strategies to navigate the unique obstacles present in this field.

Syllabus

Experimenting with Customer Support Operations


Taught by

Data Science Festival

Related Courses

Understanding Customer Experience
Karlstad University via Independent Brand Management: Aligning Business, Brand and Behaviour
University of London International Programmes via Coursera 服務模式的體驗、設計與創新：從痛點到賣點 (Experience, Design, and Innovation of Service Models: from Pain Points to Selling Points)
National Taiwan University via Coursera Reimagine Customer Experience with SAP C/4HANA
SAP Learning Branding and Customer Experience
IE Business School via Coursera