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Experimenting with Customer Support Operations

Offered By: Data Science Festival via YouTube

Tags

Customer Support Courses Data Science Courses A/B Testing Courses Product Development Courses Statistical Analysis Courses Customer Experience Courses Operational Efficiency Courses

Course Description

Overview

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Explore the challenges and solutions of conducting product experiments in customer support operations in this insightful 13-minute talk from the Data Science Festival. Delve into the complexities of running experiments in customer service environments, examining common issues and innovative approaches to overcome them. Gain valuable insights on optimizing customer support processes through data-driven experimentation and learn strategies to navigate the unique obstacles present in this field.

Syllabus

Experimenting with Customer Support Operations


Taught by

Data Science Festival

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