Business Process Management

Business process management is the discipline in which people use various methods to discover, model, analyze, measure, improve, optimize, and automate business processes. It is a continuous activity requiring constant process reengineering rather than a one-time operation. This course will help you understand the differences between task management, project management, and process management. You'll understand how to enhance a business process from beginning to end by studying it, modeling how it works in various scenarios, and continuously optimizing it.

Introduction.
Agenda.
What is Business Process Management?.
Project vs process vs task.
Business Process Management - Examples.
Different types of processes.
Why does BPM matter?.
Steps of a BPM lifecycle.
Types of Business Process Management.
BPM - methodology and software.
Summary.