Business Continuity in a Distributed World with Enhanced Customer Experiences
Offered By: Microsoft via YouTube
Course Description
Overview
Discover how to maintain business continuity and deliver exceptional customer experiences in a distributed world through this 24-minute Microsoft session. Learn to leverage Microsoft Teams and Dynamics 365 solutions, including Field Service and Customer Service, to empower your workforce to stay connected and competitive. Explore strategies for addressing global business concerns in the face of major macroeconomic shocks impacting industries. Gain insights into utilizing Microsoft's tools to enhance customer interactions and adapt to the challenges of a distributed work environment. Access additional resources, including in-depth content and training, Microsoft Learn for Dynamics 365, community forums, blog posts, and product release notes to further expand your knowledge and skills in this area.
Syllabus
Business Continuity in a Distributed World with Enhanced Customer Experiences (D365) | OD345
Taught by
Microsoft Ignite
Tags
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