Launch a Loyalty Management Program

Set up and manage loyalty programs to incentivize and reward customers through personalized experiences.

• Learn how loyalty programs keep customers coming back.
• Create programs to attract and retain customers with incentives, rewards, and discounts.
• Create and manage a loyalty program to reward your customers.
• Build unique and personalized customer experiences to boost loyalty.
• Learn how loyalty processes improve member experience and engagement.
• Get actionable insights to improve loyalty processes and grow your business.

• Loyalty Programs and Loyalty Management
• Build Customer Loyalty
• Discover Loyalty Program Components
• Review Loyalty Solutions
• Explore the Types of Loyalty Programs
• Salesforce Loyalty Management Basics
• Get Started with Loyalty Management
• Set Up a Loyalty Program
• Set Up Rewards
• Explore Actions and Processes
• Allow Members to View Membership Details
• Set Up a Loyalty Program
• Plan Your Loyalty Program
• Create a Loyalty Program
• Set Up Rewards
• Work with Promotions
• Manage Program Members
• Experiential Loyalty Programs
• Go Beyond Cash and Points
• Create Experiences with Personalized Promotions
• Engage with Customers Across All Channels
• Build Relationships Through Advocacy
• Promotion Setup Basics
• Discover Promotion Setup for Loyalty Processes
• Add Conditions and Actions to a Rule
• Process Transaction Journals for Loyalty Processes
• CRM Analytics for Loyalty Management
• Get Started with Loyalty Analytics
• Explore Loyalty Dashboards for Program Managers
• Gather Intelligence with Apps
• Track Member Services with Loyalty Dashboards