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Create Inclusive Collaboration Experiences During the Design Process

Offered By: Salesforce via Trailhead

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Inclusivity Courses Influence Courses

Course Description

Overview

Explore key practices and tools teams use for inclusive, cross-disciplinary collaboration.
  • Explore tactics for building trust and strategies to influence a desired outcome.
  • Learn how cross-disciplinary teams drive business success.
  • Build shared purpose to connect cross-disciplinary team members.
  • Use tools and best practices to create predictable processes for team collaboration.
  • Learn how to make more effective decisions and influence business success.

Syllabus

  • Trust and Influence
    • Develop Trusted Relationships
    • Influence Others
  • Cross-Disciplinary Collaboration
    • Learn the Benefits of Cross-Disciplinary Collaboration
    • Explore Relationship Design and Inclusive Collaboration Practices
  • Shared Purpose
    • Learn How Shared Purpose Drives Inclusive Collaboration
    • Discover Practices and Tools To Build Shared Purpose
  • Predictable Process
    • Learn How a Predictable Process Drives Inclusive Collaboration
    • Adopt Practices that Create a Predictable Process
    • Use Tools to Support a Predictable Process
  • Effective Decision-Making
    • Learn How Effective Decisions Drive Inclusive Collaboration
    • Discover Practices and Tools To Make Effective Decisions

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