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SH Hotels Mentorship Program

Offered By: Study.com

Tags

Hospitality Industry Courses Leadership Courses Emotional Intelligence Courses Customer Service Courses Motivation Courses Budgeting Courses Performance Management Courses Empowerment Courses

Course Description

Overview

This corporate training course offers short lessons that comprise the Mentorship program from the SH Group. Share the course with your employees to strengthen their understanding of these values and boost their professional abilities.

Syllabus

  • Ch 1. Leadership, Communication & Empowerment
  • Ch 2. Performance & Motivation in the Workplace
  • Ch 3. Building Relationships in Customer Service
  • Ch 4. Hospitality Budget Process
  • Ch 5. Emotions, Motivation & Stress
  • Ch 6. Guest Engagement Strategies
  • Ch 7. Diversity & Culture in Recruitment
  • Ch 8. Team Member Coaching & Engagement
  • Ch 9. Hospitality Marketing Highlights

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