Managing User Administration in ServiceNow

This course will teach you how to administer users on the platform, checking their permissions, roles, and groups.

At the core of any product or service, there are always the users, and it’s the most crucial task to manage them properly. In this course, Managing User Administration in ServiceNow, you’ll learn to administer users in the ServiceNow platform. First, you’ll explore the basics of how users, groups, and roles work. Next, you'll discover some tools related to user administration. Finally, you’ll learn how to configure single sign-on the platform, which most of the enterprises use to login their users. When you’re finished with this course, you’ll have the skills and knowledge of user administration needed to understand and execute even complex tasks regarding users.

• Course Overview 1min
• User Administration 33mins
• User Administration Tools 29mins
• Single Sign-on 23mins