Scaling up Your Digital Body Language

The need for digital communication has risen immensely. This course will teach you how to scale up and polish your digital body language in order to communicate effectively with others.

Many industries have been shifting their businesses online, so the need for digital communication has risen greatly. In this course, Scaling up Your Digital Body Language, you’ll learn to communicate effectively in a digital environment. First, you’ll explore the concept of digital body language. Next, you’ll discover the best practices to make your messages clear and enable other parties involved to act in the same manner. Finally, you’ll learn how to employ these rules in communication with customers. When you’re finished with this course, you’ll have the skills and knowledge of effective digital communication needed to prevent misunderstandings, resolve issues, and use communication tools productively.

• Course Overview 1min
• Understanding Digital Body Language 21mins
• Being a Digital-savvy Communicator 20mins
• Are You Available and Responsive? 19mins
• Supporting Customers in a Digital Environment 14mins
• How Is Digital Body Language Impacting Business? 13mins