Administering the Salesforce Desktop and Mobile Applications

Turbo-charge your sales team with the Salesforce mobile app and Outlook email integration. This course will teach you how to enable and configure both the mobile and desktop Salesforce applications.

Managing your Salesforce app configurations can be a challenge. In this course, “Administering the Salesforce Desktop and Mobile Applications,” you’ll learn to deploy and configure the Salesforce/Outlook integration, as well as the Salesforce mobile app for Android/iOS. First, you’ll explore where the app configuration details live, and what they can control in your Admin tools. Next, you’ll discover how to make changes to the mobile app’s branding elements, notification settings, and tool access. Finally, you’ll learn how to enable and administer the Salesforce/MS Outlook integration. When you’re finished with this course, you’ll have the skills and knowledge of a Salesforce administrator needed to configure and manage Salesforce Outlook integration and mobile apps.

• Course Overview 1min
• Administering the Salesforce Mobile App 16mins
• Administering the Salesforce - Outlook Integration 15mins