Managing Anger and Frustration in the Workplace

This course will teach you how to better recognize, regulate, and resolve situations of anger and frustration in a professional setting.

In this course, Managing Anger and Frustration in the Workplace, you’ll learn to better recognize, regulate, and resolve situations of anger and frustration in a professional setting. First, you’ll explore the most common causes and consequences of anger and frustration, and connect these patterns to your own experiences. Next, you’ll discover methods for expressing and responding to anger and frustration in a way that preserves and enhances professional relationships. Finally, you’ll learn how to enact lifestyle changes and preventative steps to minimize feelings of anger and frustration before they occur. When you’re finished with this course, you’ll have the skills and knowledge of how to handle anger and frustration in your professional life needed to manage relationships and enhance your emotional intelligence.

• Course Overview 1min
• Introduction to Anger and Frustration 13mins
• Causes and Consequences of Anger and Frustration 15mins
• Expressing and Responding to Anger Productively 22mins
• Long-term and Lifestyle Strategies for Managing Anger and Frustration 16mins
• Additional Resources for Managing Anger and Frustration 9mins