Change Management for Google Workspace

This course is for deployment personnel of Google Cloud and its partner organizations who are tasked with managing cultural change and skill gaps of customers adopting Google Workspace,.

This course is for deployment personnel of Google Cloud and its partner organizations who are tasked with managing cultural change and skill gaps of customers adopting Google Workspace, engaging sponsors and enlisting the support of customer stakeholders, communicating the anticipated changes to the customer and their users. It will guide you through the Workspace change management methodology and all phases of the customer journey.

• Course Introduction 3mins
• Change Management Methodology 21mins
• Sponsorship and Engagement 18mins
• Organizational Analysis 40mins
• Communications 12mins
• Training 34mins
• Summary and Call to Action 11mins