Employment relations and employee engagement

This free course, Employment relations and employee engagement, looks at raising levels of employee engagement, which is the latest in a long line of managerial strategies aimed at releasing employee ‘discretionary effort’ and aligning employee interests more closely with managerial goals, on the assumption that this will in turn boost organisational performance. Employees who are more engaged with their work are thus viewed to be more likely to behave in positive and cooperative ways, to the benefit of both the firm and themselves.

• Introduction
• Learning outcomes
• 1 What is employee engagement?
• 1 What is employee engagement?
• 1.1 A critical review of employee engagement
• 1.2 Antecedents to employee engagement
• 1.3 Employment relations and engagement: a collaborative approach
• 1.4 Engagement and disengagement
• 1.5 Emotional and aesthetic labour
• 2 Can you measure employee engagement?
• 2 Can you measure employee engagement?
• 3 Organisational climate and employee engagement
• 3 Organisational climate and employee engagement
• 3.1 The role of leaders
• 3.2 Climate and culture
• 3.3 Trust as a key aspect of climate
• 4 Employee engagement in times of change
• 4 Employee engagement in times of change
• 4.1 Types of change
• 4.2 Communication during times of change
• Conclusion
• References
• Further reading
• Acknowledgements