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Discover Microsoft AI for leaders in retail

Offered By: Microsoft via Microsoft Learn

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Retail Industry Courses Artificial Intelligence Courses Responsible AI Courses AI Governance Courses

Course Description

Overview

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  • Module 1: Learn the primary concepts and technologies of AI, and how Microsoft is turning the latest AI into tools, products, and services that organizations can use.

    In this module, you will:

    • Get familiar with available AI tools and approaches.
    • Understand basic AI terminology and practices.
    • Identify AI use cases.
  • Module 2: Understand the key elements that make a culture AI-ready and a framework to drive the change needed in your organization for a successful AI strategy.

    In this module, you will:

    • Articulate the components of an AI strategy.
    • Describe the key elements of an AI-ready organizational culture.
    • Understand the stages to AI success.
  • Module 3: Explore six principles to guide AI development and use - fairness, reliability and safety, privacy and security, inclusiveness, transparency, and accountability.

    In this module, you will:

    • Describe the importance of engaging with AI in a responsible manner.
    • Identify six guiding principles to develop and use AI responsibly.
    • Describe successful practices to responsible AI governance.
  • Module 4: Learn enterprise AI management with our free open online course, including scaling AI.

    In this module, you will:

    • Plan AI projects and investments.
    • Organize your staff for AI responsibilities.
    • Identify how no-code AI tools can help business users and subject matter experts.
  • Module 5: Discover AI use cases and scenarios for retail. Get familiar with Microsoft AI tools and services for retail. Learn from real success stories.
    • Identify AI use cases in retail.
    • Examine available AI tools and resources for retail scenarios.
    • Discover insights from retail-specific AI success stories.

Syllabus

  • Module 1: Module 1: Leverage AI tools and resources for your business
    • Introduction
    • Identify basic AI technology concepts
    • Learn the Microsoft AI approach
    • Use AI embedded in everyday applications
    • Discover how Microsoft Power Platform brings AI to your business
    • Understand the machine learning lifecycle
    • Discover the business value of applying DevOps practices to machine learning
    • Explore the potential of Azure AI Services
    • Discover the business value of Azure Open AI Service
    • Knowledge check
    • Summary
  • Module 2: Module 2: Create business value from AI
    • Introduction
    • Define an AI strategy to create business value
    • Discover the characteristics that foster an AI-ready culture
    • Discover the path to AI success
    • Knowledge check
    • Summary
  • Module 3: Module 3: Embrace responsible AI principles and practices
    • Introduction
    • Prepare for the implications of responsible AI
    • Identify guiding principles for responsible AI
    • Design a system for AI governance
    • Applying systems for AI governance
    • Discuss practices for responsible AI at Microsoft
    • Put responsible AI frameworks in action
    • Knowledge check
    • Summary
  • Module 4: Module 4: Scale AI in your organization
    • Introduction
    • Evaluate and prioritize AI investments
    • Establish AI-related roles and responsibilities
    • Empower business users with AI
    • Empower subject matter experts with AI
    • Knowledge check
    • Summary
  • Module 5: Module 5: Define a Microsoft AI strategy to create business value in retail
    • Introduction
    • Explore AI goals and challenges in retail
    • Discover Microsoft AI use cases in retail
    • Discover how Microsoft AI improves shopping experiences – A Żabka success story
    • Discover the potential of Azure OpenAI Service in car selling – A CarMax success story
    • Knowledge check
    • Summary

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