Build your tech resilience

By the end of this module, you'll be able to:

• Distinguish between a growth mindset and a fixed mindset.
• Describe why a growth mindset is necessary for learning and working in technology.
• Apply methods to cultivate a growth mindset rather than a fixed mindset.
• Describe how to help support a growth mindset in others.

By the end of this module, you'll be able to:

• Determine how self-efficacy influences your learning and growth in technology.
• Distinguish between self-confidence and self-efficacy.
• Connect self-efficacy to mindset.

In this module, you will:

• Describe the concept of belonging, how to recognize it, and why you need to foster a climate of belonging in tech.
• Identify historical challenges in tech that narrow the range of backgrounds and lived experiences.
• Learn how climate influences a sense of belonging, and what impacts climate.
• Examine microaggressions and micro-affirmations in tech.
• Explore methods to build inclusive environments and foster a climate of belongingness.

By the end of this module, you'll be able to:

• Understand emotional intelligence and how it impacts your interactions with others.
• Identify how emotional intelligence affects your mindset.
• Use your emotional intelligence to support your peers.

In this module, you will:

• Explore the characteristics of effective feedback.
• Learn about the effectiveness and characteristics of wise feedback.
• Learn how to provide and receive effective feedback.

In this module, you will:

• Learn about the importance of cognitive flexibility in tech resilience.
• Identify ways to use cognitive flexibility to expand your outlook.
• Explore ways to use feedback to grow your cognitive flexibility.
• Learn how to apply cognitive flexibility to pivot and persist in challenging situations.

In this module, you will:

• Explore self-regulation, metacognition, and emotional intelligence.
• Explore using self-regulated learning to work strategically.
• Discover goal orientation as a part of self-regulated learning.
• Learn about supporting self-regulation and self-regulated learning in others.

In this module, you will:

• Explore the importance of the mirror and coach roles in the workplace.
• Identify how to play the role of mirror or coach to support teamwork in computer science.
• Learn to use key listening skills to improve your understanding of work processes in technology.

After completing this module, you'll be able to:

• Realize how active listening creates more effective communication.
• Improve relationships in your technology workplace by using active listening.
• Set ground rules for respectful and effective communication.
• Apply active listening strategies in computer science.

• Introduction
• What are fixed and growth mindsets?
• Exercise - Reflect on your mindset
• Differentiate between fixed and growth mindsets
• Exercise - Practice identifying fixed and growth mindsets
• Strategies to change your mindset to a growth mindset
• Exercise - Change your mindset from fixed to growth
• Reflect on the connection between mindset and outcomes
• Knowledge check
• Summary

• Introduction
• Explore the concept of self-efficacy
• Differentiate between self-efficacy and self-confidence
• Exercise - Evaluate your self-efficacy
• Examine the impact of self-efficacy
• Examine your comfort zone
• Evaluate the factors that affect self-efficacy
• Reflect on strategies to improve your self-efficacy in technology
• Reflect on your self-efficacy
• Knowledge check
• Summary

• Introduction
• Examine belonging and how to recognize it
• Exercise - Belongingness
• Explore why belonging matters in tech
• Identify challenges in tech environments
• Exercise - Challenges
• What are microaggressions and microaffirmations?
• Exercise - Examine and reflect on interactions to cultivate belonging
• Build inclusive environments
• Knowledge check
• Summary

• Introduction
• Explore the concept of emotional intelligence in technology
• Exercise - Reflect on your feelings
• Identify your emotions
• Assess your emotional intelligence and reflect on ways to improve it
• Manage your emotions in a technical environment
• Knowledge check
• Summary

• Introduction
• Understand the characteristics of effective feedback
• Deliver wise feedback in technical environments
• Give and receive wise feedback
• Tips for giving effective feedback
• Develop strategies for giving and receiving effective feedback
• Reflect on giving and receiving effective feedback
• Summary

• Introduction
• What is cognitive flexibility?
• Recognize the importance of adapting to change
• Step back and expand your outlook
• Use feedback to grow your cognitive flexibility
• Pivot and persist in challenging situations
• Exercise - Cognitive flexibility
• Knowledge check
• Summary

• Introduction
• What is self-regulated learning?
• Exercise - Approach challenges
• Use self-regulated learning to work through challenges
• Exercise - Self-regulated learning
• Explore goal orientation as a component of self-regulation
• Reflect on your use of self-regulated learning
• Knowledge check
• Summary

• Introduction
• What is a mirror?
• What is a coach?
• Exercise - Reflect on mirroring and coaching to support learning
• Recognize when to play the role of a mirror or a coach
• Knowledge check
• Summary

• Introduction
• What is effective communication?
• Identify the role of active listening in teamwork
• Exercise - Reflect on your experiences
• Set ground rules for effective communication
• Practice active listening strategies
• Exercise - Reflect on active listening techniques
• Knowledge check
• Summary