Manage the Salesforce Way

Learn the Salesforce Great Manager Model and discover strategies for being a great manager.

• Learn the five characteristics of management at Salesforce and start your manager journey.
• Get practical tools and guidance on coaching your team.
• Explore tactics for building trust and strategies to influence a desired outcome.
• Learn the business value of culture and how we bring our culture to life at Salesforce.
• Discover strategies and tools to help you establish a culture of feedback at your company.
• Use the V2MOM process to get aligned on goals and strategies across the company.
• Learn how to collaborate with distributed teams and manage remote employees.
• Attract and retain talent through daily, consistent engagement.
• Master these dual skills to lead your team to success and maximize your impact.
• See how stories make your meetings, presentations, and communications more compelling.
• Learn tips for having productive one-on-one meetings with your direct reports.
• Learn how to align with your manager and why it's important for you and your team.

• Great Management
• Manage the Salesforce Way
• Get to Know Yourself as a Leader
• Become a Great Manager
• Coaching & Feedback
• Coach and Develop Others
• Give and Receive Feedback
• Explore Career Development
• Facilitate Career Conversations
• Recognize Others
• Trust and Influence
• Develop Trusted Relationships
• Influence Others
• Salesforce Culture and Values
• Understand Why Culture and Values Matter
• Explore Salesforce's Culture and Values
• Build a Plan to Bring Your Culture and Values to Life
• Culture of Feedback
• Understand Why We Give Feedback
• Create a Feedback-Driven Culture
• Deliver Feedback with Intention
• Give the Gift of Feedback Across Your Company
• Organizational Alignment (V2MOM)
• Create Organizational Alignment through the V2MOM
• Write a V2MOM
• Manage the V2MOM
• Virtual Collaboration
• Understand the Importance of Virtual Collaboration
• Develop Your Virtual Strategy
• Learn Virtual Collaboration Skills for Managers
• Engagement & Retention
• Understand the Importance of Engagement and Retention
• Measure Engagement with Your Team
• Engage Your Team
• Focus on Retention
• Accountability & Delegation
• Define Accountability
• Use the SIMPLE Framework
• Learn How and When to Delegate
• Set Up Individuals for Success
• Storytelling & Communication
• Learn the Value of Stories in Business
• Learn the Basics of Storytelling
• Inspire Your Team with Stories
• Use Storytelling In Business Communications
• Use Storytelling In Presentations
• One-on-One Meetings
• Learn the Value of One-on-One Meetings
• Make Connections and Inspire Your Team
• Align on Priorities and Exchange Feedback
• Alignment with Your Manager
• Learn the Value of Aligning with Your Manager
• Get to Know Your Manager and Yourself
• Move Forward, Together