Microsoft Teams Administration: Troubleshooting Apps, Channels, and File Sharing

Learn to identify and resolve common issues with Teams apps, channels, and file sharing.

Introduction

• Teams troubleshooting overview

1. Troubleshooting Apps Issues

• Configure Teams to allow or block an app
• Managing apps
• Validating app permission policies
• Validating app setup policies
• Three common issues with Teams apps

2. Troubleshooting Public and Private Channel Issues

• Checking permissions and policies
• Channel email settings
• Resolving replication issues in teams and channels
• Troubleshooting deletion issues in teams and channels

3. Troubleshooting Issues with Person-to-Person Private Chat Files

• Access rights for users
• Teams client configuration policies
• Provisioning users in Teams

4. Troubleshooting File Issues for Private Channels

• SharePoint site accessibility
• SharePoint access permissions in a private channel
• Verifying a private channel SharePoint site collection link

5. Troubleshooting File Issues for Public Channels

• SharePoint access permissions in a public channel
• Handling a channel name change
• Verifying a public channel SharePoint site collection link
• Common issues with file synchronization and missing files

Conclusion

• Additional Teams resources