Master In-Demand Professional Soft Skills

What does every hiring manager look for in an employee? Set yourself apart from the pack by getting the essential soft skills--abilities that help people interact effectively with others--that employers value most, from communication fundamentals and being a team player to advancing your critical thinking skills.

• Build a solid process for achieving your goals and bouncing back from challenging situations.
• Learn to communicate, listen, and work well with team members and peers.
• Think critically as a problem solver.

• Course 1: Developing Your Emotional Intelligence
• Learn how to enhance your personal performance and build effective relationships at work by developing emotional intelligence.
• Course 2: Building Resilience
• Learn how to bounce back from difficult situations, by building your "resiliency threshold," with these training techniques.
• Course 3: Embracing Unexpected Change
• Improve how you deal with change in your professional and personal life. Learn how to put change in the proper context, create the right perspective, and become more resilient.
• Course 4: Critical Thinking for Better Judgment and Decision-Making
• Teach your team how to think critically. Learn how to use critical thinking to avoid fallacies, spot biases, craft better arguments, hone judgment, and improve decision-making.
• Course 5: Why Trust Matters with Rachel Botsman
• Explore ways to identify and address trust issues in your personal and professional life.
• Course 6: Teamwork Foundations
• Learn the qualities of effective teams and the role you, as a team member, play in creating a healthy, productive team.
• Course 7: Communication Foundations
• Build your communication skills. Learn how to communicate more effectively in professional situations, including meetings, email, and presentations.
• Course 8: Effective Listening
• Communications experts Tatiana Kolovou and Brenda Bailey-Hughes help you assess your listening skills and develop more-effective listening behaviors.
• Course 9: Persuading Others
• Ensure that your ideas get a fair hearing by cultivating your persuasion skills. Discover how to establish credibility and how make it easier for people to respond with a "yes."
• Course 10: Writing in Plain Language
• Learn to write in plain language and help your readers understand and act on your documents and content.
• Course 11: Banish Your Inner Critic to Unleash Creativity
• Express your most creative self—minus the fear and self-doubt. Learn how to banish your inner critic to unleash maximum creativity.