Managing Organizational Change for Managers

Successful change starts at the top. Learn how to communicate, reinforce, and lead your team through change.

Introduction

• Welcome
• A manager's role in leading change

1. Your Change Reality

• Internal versus external
• The change curve
• The relay race of change
• Change saturation
• The fear, uncertainty, and doubt (FUD) factor

2. Velcro Change: Making It Stick

• The pain and pleasure of change
• Tell 'em, show 'em, compel 'em
• You get what you say and reinforce through what you reward
• The pushback: Dealing with resistance
• Listening skills: Working through resistance
• Lasting change

3. MOVE through Change

• Your role in change
• Managing yourself through change
• Open communications
• Vision
• Engage your team in the change
• Managing and leading through multiple changes

4. Communicate the Change

• Effective versus efficient
• Know your audience
• Trust matters
• The case for change

Conclusion

• The main thing in change