Mac OS X El Capitan for IT Administrators

Get an IT administrator's guide to installing, configuring, backing up, and troubleshooting Mac OS X El Capitan.

Introduction

• Welcome
• Using this course

1. Assessing and Planning

• Locate Mac system information
• El Capitan system requirements
• Get the most for your money

2. Installing and Configuring

• System Integrity Protection (SIP)
• CoreStorage in El Capitan
• Enroll Macs in MDM with Device Enrollment Program (DEP)

3. Protecting User Data

• Locate user data
• Back up data with Time Machine
• Migrate data with Migration Assistant
• System recovery with Time Machine
• Time Machine cli via tmutil
• Time Machine file restore
• File and folder permissions

4. Application Management

• Application distribution with MDM
• Track installed apps
• Package-based installation
• Spotlight
• Managing application preferences
• Spotlight in Mac OS X Mail

5. System Monitoring

• The ps tool, top, and ssh
• Activity Monitor
• Network analysis with Network Utility
• Apple Remote Desktop real-time monitoring

6. Security

• The root user, sudo, and SIP
• Stealth mode and the app-level firewall
• Gatekeeper
• FileVault 2 full-disk encryption
• Keychain management
• Password reset
• Identify and avoid viruses

7. Networking and Directory Integration

• Network configuration
• System Wi-Fi diagnostic tools
• Third-party Wi-Fi monitoring tools
• Directory binding
• Directory Utility

8. Troubleshooting Common Problems

• Assess, identify, and resolve
• System domains
• Repair permissions
• Troubleshoot network issues
• Read logs to locate problems
• Boot modifiers
• Disk Utility from the recovery partition
• Third-party disk tools booted externally

9. Documentation

• System Information
• Collect system information with ARD
• The man page
• Apple's web resources

Conclusion

• Next steps