Learning to Say No

Offered By: LinkedIn Learning

Tags

Assertiveness Courses Time Management Courses

Course Description

Overview

Learn how to say no. Learn what tasks to say "no" to and how to do it respectfully.

Syllabus

Introduction

Welcome

1. When to Say No

Deciding what matters most
Understand the consequences

2. How to Say No Effectively

Choose a type of explanation
Communicate your explanation
Show resolve (and be ready to repeat it)
Watch your body language

Conclusion

Tips to remember
Next steps

Taught by

Todd Dewett

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