YoVDO

Learning Digital Business Analysis

Offered By: LinkedIn Learning

Tags

Business Analysis Courses Digital Transformation Courses Customer Journey Courses

Course Description

Overview

Discover how new digital technologies are changing traditional business models and processes. Learn what these changes mean and how to implement technologies and changes.

Syllabus

Introduction
  • Transform your business analyst career
  • The mindset of a digital BA
  • Intelligent automation and digital landscape
  • Transforming into a digital business analyst
  • Understand the capabilities
1. Transforming Your Projects: Part 1, Human Interaction
  • Natural language generation
  • Speech recognition and voice technologies
  • Chatbots and virtual agents
  • Robotic process automation
2. Transforming Your Projects: Part 2, Data Tools
  • Biometrics
  • Machine and deep learning
  • Video and image analysis
  • Swarm intelligence
  • Blockchain
3. Impact to Requirements and Business Analysis
  • Linking the capabilities together
  • How are requirements the same?
  • How are requirements different?
  • Linking to business process
  • Intelligent automation in agile
4. Technique Highlights
  • Experiments and hypothesis
  • Business measurements of success
  • The customer journey and user experience
  • Monitoring the results
Conclusion
  • Next steps

Taught by

Angela Wick

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