Introduction to Employee Relations

Discover how to effectively manage employee relations in the world of 21st-century work.

Introduction

• The meaning of employee relations

1. Rights and Protections at Work

• A short history of employee relations and representation
• Fairness and inclusion at work
• Employment law and legislation

2. Employee Representation, Disputes, and Negotiation

• Collective bargaining and action
• Collaboration and negotiation
• Workplace arbitration and dispute resolution

3. Employee Voice and the Psychological Contract

• The psychological contract
• Engagement and formal representation
• Employee voice and influence

4. Essential Skills and Competencies in Employee Relations

• Working with employee and union representatives
• Conflict management skills
• Conduct and discipline protocols

Conclusion

• The future of employee relations