Interpersonal Communication

Offered By: LinkedIn Learning

Tags

Interpersonal Communication Courses Conflict Resolution Courses Workplace Communication Courses Nonverbal Communication Courses Email Etiquette Courses

Course Description

Overview

Learn strategies that can help you master your interpersonal communication skills in the workplace.

Syllabus

Introduction

Build your interpersonal communication skills

1. Communicating with Your Colleagues

Building rapport
How to interpret nonverbal cues
How to make requests effectively
When to send an email vs. have a call or meeting

2. Communicating with Your Supervisor

How to manage expectations
Get the guidance you need
Ask your boss the right questions
Know when to listen and when to speak

3. Communicating in Tricky Situations

Communication and cultural differences
How to handle an interruption
How to respond to critical feedback
How to communicate as an introvert
Communicating through tense situations

Conclusion

Investing in communication skills

Taught by

Dorie Clark

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