YoVDO

Improving Your Listening Skills

Offered By: LinkedIn Learning

Tags

Active Listening Courses Mindfulness Courses Conflict Resolution Courses Empathy Courses Interpersonal Skills Courses Nonverbal Communication Courses

Course Description

Overview

Using a few key techniques, learn how to dramatically enhance how your listening skills are perceived by others.

Syllabus

Introduction
  • Improving your listening skills
  • Being aware of the perception of listening
1. Laying the Groundwork for Listening
  • Why do you have a hard time listening?
  • What are the signs that you’re not listening?
  • How to adopt the mindset of listening
  • What to do when you’re not being listened to
  • How to set the stage for high-stakes conversations
2. Listening Well, Even When It’s Hard
  • The structure of meaningful listening
  • How to listen for what’s not being said
  • How to keep yourself from interrupting
  • How to let them know you’ve heard them
  • Listening with patience
Conclusion
  • Practicing your listening skills

Taught by

Dorie Clark

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