YoVDO

Igniting Emotional Engagement

Offered By: LinkedIn Learning

Tags

Emotional Intelligence Courses Communication Skills Courses Leadership Courses Conflict Resolution Courses Motivation Courses Organizational Behavior Courses Employee Engagement Courses Persuasion Courses

Course Description

Overview

Learn how to win the hearts and minds of your employees, peers, and boss in order to make you more successful.

Syllabus

Introduction
  • Welcome
  • Why emotions drive engagement
1. Where to Focus
  • Situations that require emotional buy in
  • How to align with organizational objectives
  • Determining who to engage
2. What to Say
  • Using personal language: Why your backstory matters
  • Tapping into human desires
  • Have a clear ask
  • Ongoing reinforcement
3. Unpacking Opposition
  • Preemptive planning
  • Why time and money are not the real reasons people say no
  • Neutralizing the naysayers
  • Identifying a lost cause
4. Sustainable Engagement
  • Goal setting
  • Quick wins
  • How to develop resilience
Conclusion
  • Next steps

Taught by

Lisa Earle McLeod and Elizabeth (McLeod) Lotardo

Related Courses

Gestión participativa
Miríadax
Identity, Conflict and Public Space
Queen's University Belfast via FutureLearn
Entrepreneurship and Family Business
Open2Study
Negotiation and Conflict Resolution
Open2Study
International Politics in the Korean Peninsula, Part 1
Seoul National University via edX