Igniting Emotional Engagement

Offered By: LinkedIn Learning

Tags

Emotional Intelligence Courses Communication Skills Courses Leadership Courses Conflict Resolution Courses Motivation Courses Organizational Behavior Courses Employee Engagement Courses Persuasion Courses

Course Description

Overview

Learn how to win the hearts and minds of your employees, peers, and boss in order to make you more successful.

Syllabus

Introduction

Welcome
Why emotions drive engagement

1. Where to Focus

Situations that require emotional buy in
How to align with organizational objectives
Determining who to engage

2. What to Say

Using personal language: Why your backstory matters
Tapping into human desires
Have a clear ask
Ongoing reinforcement

3. Unpacking Opposition

Preemptive planning
Why time and money are not the real reasons people say no
Neutralizing the naysayers
Identifying a lost cause

4. Sustainable Engagement

Goal setting
Quick wins
How to develop resilience

Conclusion

Next steps

Taught by

Lisa Earle McLeod and Elizabeth (McLeod) Lotardo

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