Human Resources: Building a Performance Management System

Learn how to build an effective performance management system that drives employee performance and behavior for organizational success.

Introduction

• Welcome
• What you should know before watching this course

1. Introduction to Performance Management

• What exactly is a performance management system (PMS)?
• Impact of performance management systems (PMS)
• Benefits of a performance management system

2. Building a Performance Management System

• Model of the performance management process
• Components of successful performance management systems
• Set expectations
• Develop your unique process
• Create a performance appraisal process
• Create a disciplinary procedure
• Analyze the results

3. Best Practices

• Be flexible
• The role of leaders
• Manager training
• Organizational values, vision, and mission
• Constant feedback and coaching
• Document

Conclusion

• Next steps