How to Be Both Assertive and Likable
Offered By: LinkedIn Learning
Course Description
Overview
Learn how to build rapport, stand your ground, and manage the flow of information.
Syllabus
1. How to Be Both Assertive and Likable
- Introducing Hamilton Chan, Esq.
- Building rapport
- Why building rapport is powerful
- Staying strong
- Other tips in staying strong
- Posturing
- Understanding your options and BATNA
Taught by
American Negotiation Institute and Kwame Christian
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