Empathy at Work

Offered By: LinkedIn Learning

Tags

Empathy Courses Emotional Intelligence Courses Interpersonal Skills Courses Inclusivity Courses

Course Description

Overview

Develop and practice empathy at work. Learn how to embrace others' experiences and perspectives to be more human at the office.

Syllabus

Introduction

The importance of empathy

1. Defining Empathy

Empathy and emotional intelligence
Types of empathy
Benefits of empathy

2. Overcoming Challenges to Empathy

Personal bias and empathy
The opposite of empathy
Silence self-doubt to embrace empathy

3. Developing Empathy

Empathy starts with you
Perspective: A lens for empathy
Communicating empathy

4. Working with Empathy

Empathy blind spots
Empathy and your career
Manage empathy fatigue

Conclusion

Practice empathy every day

Taught by

Carolyn Goerner

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