YoVDO

Dealing with Difficult People in Your Office

Offered By: LinkedIn Learning

Tags

Communication Skills Courses Emotional Intelligence Courses Conflict Resolution Courses Interpersonal Communication Courses Workplace Culture Courses

Course Description

Overview

In this course, adapted from the podcast How to Be Awesome at Your Job, psychiatrist Jody Foster offers tips for handling the distinct kinds of difficult people in your workplace.

Syllabus

Dealing with Difficult People in Your Office
  • Ten types of difficult people
  • Personality traits make people interesting and difficult
  • Consider cultural fit
  • Address the issue promptly
  • Push past the discomfort of confrontation
  • Dealing with the Venus flytrap
  • Be consistent with your boundaries
  • Use varied approaches for correcting behaviors

Taught by

Pete Mockaitis | How to Be Awesome at Your Job

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